SOP ON LAUNDRY MANAGEMENT
OBJECTIVE: To lay down a procedure for Laundry Management (Washing and upkeeping of garments) & Laundry Vendor Qualification.
SCOPE: This Procedure is applicable for Laundry Management (Washing and upkeeping of garments) & laundry vendor qualification.
RESPONSIBILITY:
Linen Management person: Storage of Garments in linen storage and issuance room, issuance of garments to change room, collection of garments and sending them for washing, receipt of washed and ironed garments from laundry and maintenance of garments movement record.
HR and Administration: to ensure compliance with the procedure.
Laundry Service provider: To receive garments to be washed and returned washed and ironed garments to the linen management person.
In-charge of Purchase department or his authorized nominee is responsible for identification and selection of vendor.
In-charge of QA department or his authorized nominee is responsible for evaluation and audit of vendor.
Head of QA department or his authorized nominee is responsible for the approval/rejection of vendor.
ACCOUNTABILITY: Department Head & QA Head shall be accountable for implementation of this SOP
PROCEDURE: Storage of Garments Linen rooms:
Store the washed and ironed garments in the garments cabinets according to the Block section and colour coding.
Arrange the garments in such a way that’s size of the garments are visible, and that will be enable quick issuance of garments as per requirement.
Keep the garments cabinet in closed condition after issuance.
Cabinet in which garments are stored are maintained with adequately numbering to make the issuance process easy and quick.
Submission of garments to laundry service:
To collect the garments from the used garments collection bin by a linen management person.
Segregates the garments according to colour code and stored them in separate bags and record the number of garments in the record of garments submission to a laundry.
To collects the garments and acknowledge the receipt of garments by laundry service person.
Receipt of garments from laundry service:
Once washed and garments are received, the linen management person need to count the received garments according to the record and store them in the respective cabinet.
In case garments count is less a linen management person should ensure the reason for that. if any discrepancy in noted the linen management person need to inform HR and the Admin person to handle the discrepancy.
Record the details of received garments in the garments inward register and store it in the linen rooms.
Issuance of the garments to the change rooms:
Daily, before the start of the shift, linen management person shall place the garments in the change room.
For different block separate racks are provide for place the garments.
Stake the garments in the rack so that sizes of the garments visible so that it can be easy to pick.
Procedure of receipt of laundry at laundry service provider premises:
On receipt of garments for washing ensure that garments are received in segregated manner are as per colour coding.
In case any garments are mixed it will be segregated and mixed with receipt to colour code.
Garments shall be placed on the rack labelled garments to be washed.
Procedure for washing and drying of garments:
The washing and drying shall perform by the external party as per their respective Sop review and accepted by the plant.
Inspection of Garments:
Firstly check the garments visually for cleanliness that is any stains.
During inspection if the garments are not found visually clean then again resend the dress for relearning.
The linen management person should check the washed garments for following defects like defective Zip, unclean garments, torn clothing, torn velcroes or any fibre shedding ends.
Reject the defective garments. The linen management person to take the decision for re-washing/ repair/ disposal of the rejected garments based on the defect.
In case of torn velcroes, defective zip and miner tear of the garments send the garments for repair duly covered in a poly bag and record of the same to be maintained.
Iron the inspected garments under table mounted Laminar Air Flow Unit.
Pack each set of garment with booties in lint free garment bags.
Procedure for vendor Qualification:
The Head QA shall coordinate the vendor qualification process with Purchase department and other relevant departments.
Purchase department shall initiate the vendor qualification process for additional / alternative vendor(s) to the existing material(s).
Based on the reputation, quality standards and marketing trend analysis, Purchase Department initiate to make a possible new vendor list.
Purchase department shall forward the vendor qualification questionnaire obtained from QA and sent to the respective vendor.
The Purchase department shall obtain the filled questionnaire and mailed it to Head QA
The Head QA shall assess the vendor based on the filled vendor qualification questionnaire against statutory and in house requirements.
Based on the compliance of statutory and in house requirements, the vendor shall be considered as qualified.
A vendor audit shall carry out jointly by Purchase department and Head QA whenever necessary.