HANDLING AND INVESTIGATION OF INCIDENTS
Incidents – Any unforeseen event or deviations from approved protocols or standard operating procedures without prior authorization and documentation.
Any variance from established specifications or requirements stated in Quality System document, which includes but not limited to SOP (Standard Operating Procedure), BMR (Batch Manufacturing Record) and BPR (Batch Packing Record), that would affect the safety, identity, strength, purity and/or quality of the product.
Activity or the operation performed in excess of that defined in a BMR, SOP or other approved documents (BMR may allow adjustment of machine, pH, however a excessive number of adjustments is an incident).
Incident report is specific one time document, when applied as an unplanned deviation to established procedure or specification.