SOP OF HANDLING OF MARKET COMPLAINT IN PHARMA
SOP OF HANDLING OF MARKET COMPLAINT IN PHARMA OBJECTIVE: To lay down the procedure for Handling of Market Complaint. SCOPE: This procedure is applicable for handling of market complaints received from contract giver Regulatory Agencies, Wholesaler, Distributor, Retailer, Customer, Physicians and Patients. RESPONSIBILITY: QA Head/Executive/Designee: To log in to the market complaint log book. To prepare Primarily…