SOP ON RECOVERY OF ELECTRONIC DATA
OBJECTIVE : To lay down a procedure for installation of Recovery of electronic data.
SCOPE : This SOP is applicable for installation of Recovery of electronic data.
RESPONSIBILITY : Officer and above shall responsible for preparation of SOP and create numbering system of computer and accessories.
Executive and above shall responsible for Reviewed/Checked of SOP.
Head QA shall responsible for approval of this SOP.
ACCOUNTABILITY : Executive and above shall be accountable for the implementation of SOPs.
Definition : Data recovery is the process of restoring data that has been lost, accidentally deleted, corrupted or made inaccessible. In enterprise IT, data recovery typically refers to the restoration of data to a desktop, laptop, server or external storage system from a backup.
PROCEDURE :
Backups and Restores are maintained at site, centrally.
Backup Schedules for Quantum ERP are also scheduled and executed .
All the users should take their data backup daily or more frequently if loss of new or changed data would cause critical problems.
Backup to Network.
All the PCs are connected to the network. All users are also advised to take their PC’s backup on other PC in their
Local Backups.
Information contained in the Data directory needs to be backed up locally. If the amount of data is small, CDs may be used. For larger amounts of data, it may be advisable to purchase DVDs / Zip Drives/ USB Drives.
Complete vs. Incremental Backups.
In most cases daily backups can be used to save only those files which have been changed since the previous backup. If incremental backups are normally done, a full backup should be done regularly. Timing of the full backup depends on the rate at which information is changed and how critical it is to preserve the information.
Archive Copies of Software.
If an additional software is installed, an archive copy should be made following the instructions that come with the software; alternatively, make a complete backup of your hard drive using CD/ DVD or USB Stick backup facilities.
Locally-Installed Software.
Trusted Source.
Software you install locally should be from a trusted source. Ensure that software does not contain any viruses, worms or other malicious code; or may conflict with your operating system or existing software.
Retain Distribution Copy.
The distribution copy of locally-installed software, along with installation instructions, should be retained for future reference. To be absolutely safe, you should make an archive copy of locally-installed software (copy of the software or complete disk backup) and store it off-site.
Configuration.
Locally-installed software should be configured to store your files in the directory or directories you back up regularly.
File and Program Security.
Files and programs are at risk in a number of ways. The following list of precautions will help you recognize and protect against most of them.
Do not leave your equipment physically unprotected to unauthorized access.
For password-protected files and programs, choose passwords that are not dictionary words and are not easy to guess.
Be aware that untested software (including “cute” animations attached to mail messages) can be malicious or destructive.
Install and use virus scanning and protection software.
Environmental (Heat & Humidity).
Most computing equipment is designed to run in virtually any indoor environment that would be considered acceptable for human occupancy. Printers tend to be more sensitive than other equipment, so an environment suitable for a printer can be presumed suitable for other computing equipment.
Protected from direct sunlight, vibration, moisture, dirt, and chemicals.
Excessive heat is responsible for more electronic failures than any other single cause. Be sure the equipment is located in a well-ventilated area and that air-circulation openings in cabinets are not and do not become blocked by papers, dirt, or other obstructions.
In the event environmental conditions stray outside these boundaries, you should power the equipment down gracefully and, if necessary, take appropriate precautions to protect it from moisture, chemicals, dust and dirt, etc.
If it is necessary to cover the equipment, be sure to allow enough room under the covering to dissipate the heat inside the cabinets.
Power Failure.
Power failures do not pose inordinate risk to your equipment, though they may cause loss of your current work. The least expensive protection is to save your work often. Even if power failures do not occur, this can rescue you from errors you make. When power failure does occur, it is best to switch off the power to your equipment and wait until power is restored and stable before applying power to your equipment again. If you have a critical application or just do not want to risk losing work, an UPS backup is recommended.