FACILITY USER REQUIREMENT SPECIFICATION (URS) PROTOCOL
1.0 OBJECTIVE
The objective of this User Requirement Specification (URS) is to define the functional, operational, environmental, and regulatory requirements for the design, construction, and operation of the pharmaceutical manufacturing facility.
This document establishes the minimum requirements for facility layout, cleanroom classification, HVAC systems, utilities, safety systems, and infrastructure to ensure compliance with applicable regulatory guidelines such as WHO GMP, EU GMP, US FDA, and Schedule M.
2.0 SCOPE
This URS applies to the design, engineering, construction, and qualification of the pharmaceutical manufacturing facility, including but not limited to:
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Production areas
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Quality Control laboratories
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Warehouses and storage areas
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Dispensing areas
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Change rooms and airlocks
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Utility areas
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HVAC systems
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Cleanroom environments
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Support areas
The URS will serve as a reference document for engineering design, procurement, installation, and qualification of the facility.
3.0 PURPOSE OF THE FACILITY
The facility shall be designed and constructed to ensure:
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Compliance with current Good Manufacturing Practices (cGMP)
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Prevention of cross-contamination and mix-ups
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Proper personnel and material flow
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Maintenance of required environmental conditions
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Adequate safety and operational efficiency
4.0 REFERENCES
The facility shall comply with the following regulatory and guidance documents:
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WHO Technical Report Series – GMP guidelines
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EU GMP Guidelines
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US FDA 21 CFR Parts 210 & 211
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Indian Schedule M
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ISO 14644 – Cleanroom Standards
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IS / ASHRAE HVAC Standards
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NFPA Fire Safety Standards
5.0 RESPONSIBILITIES
5.1 User Department
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Define operational requirements for facility areas.
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Provide equipment layout and process requirements.
5.2 Engineering Department
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Develop facility design based on URS requirements.
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Ensure compliance with engineering and utility standards.
5.3 Quality Assurance
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Review URS for GMP compliance.
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Approve facility design and qualification documentation.
5.4 EHS Department
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Review environmental, health, and safety requirements.
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Ensure compliance with safety regulations.
6.0 GENERAL FACILITY REQUIREMENTS
The pharmaceutical facility shall be designed to meet the following general requirements:
6.1 Building Structure
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The building shall be constructed using RCC structure with suitable finishing materials.
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Internal surfaces shall be smooth, non-shedding, and easy to clean.
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Walls, floors, and ceilings shall be designed to prevent dust accumulation and microbial contamination.
6.2 Layout Design
The facility layout shall ensure:
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Logical process flow
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Separate personnel and material movement
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Segregation of clean and non-clean areas
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Adequate space for equipment and operations
6.3 Cleanroom Design
Cleanroom areas shall be designed according to ISO 14644 / GMP classification, including:
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Controlled environment conditions
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Airlocks and pressure differentials
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Proper filtration systems
7.0 FINISHES AND MATERIAL OF CONSTRUCTION
The following requirements shall apply to all clean areas:
| Component | Requirement |
|---|---|
| Walls | Sandwich panels or epoxy coated brick walls |
| Flooring | Epoxy flooring or PU flooring |
| Ceiling | Walkable/non-walkable false ceiling panels |
| Corners | Coving between floor and wall |
| Doors | Flush mounted, interlocked doors |
| View Panels | Flush double-glazed glass panels |
All surfaces shall be:
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Smooth
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Non-porous
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Crack-free
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Easy to clean and sanitize
8.0 HVAC REQUIREMENTS
The HVAC system shall be designed to maintain the required cleanroom classification and environmental conditions.
Key HVAC Requirements
| Parameter | Requirement |
|---|---|
| Air Changes Per Hour | As per room classification |
| Temperature | 18–25°C |
| Relative Humidity | 45–65 % |
| Pressure Differential | 5–15 Pascal |
| Filtration | Pre-filter, Fine filter, HEPA filter |
| Air Flow Pattern | Laminar / Turbulent as required |
The system shall include:
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HEPA filtration
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Pressure monitoring
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Air handling units
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Return air systems
9.0 UTILITIES REQUIREMENTS
The facility shall be equipped with the following utilities:
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Purified Water System
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Water for Injection (WFI)
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Compressed Air
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Nitrogen Gas
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Chilled Water
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Steam / Pure Steam
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Vacuum System
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Electrical Supply with UPS backup
Utility systems shall be designed to ensure continuous supply and regulatory compliance.
10.0 ELECTRICAL REQUIREMENTS
Electrical systems shall include:
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Adequate power outlets (single phase / three phase)
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UPS backup for critical equipment
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Cleanroom compatible flush lighting
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Minimum 300–500 lux illumination
Lighting fixtures shall be sealed and flush mounted with the ceiling.
11.0 SAFETY REQUIREMENTS
The facility shall include the following safety systems:
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Fire detection and alarm system
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Fire extinguishers
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Smoke detectors
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Emergency exit routes
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Manual call points
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Public address system
Noise and vibration levels shall be controlled to ensure safe operation.
12.0 COMMUNICATION SYSTEMS
Communication facilities shall include:
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Telephones
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Data network connections
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Digital clocks
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Public address system
These systems shall support operational communication and emergency announcements.
13.0 ENVIRONMENTAL CONTROL
Environmental parameters shall be monitored and controlled including:
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Temperature
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Relative Humidity
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Pressure differential
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Airborne particulate levels
Monitoring devices shall be calibrated and periodically verified.
14.0 ACCESS CONTROL
The facility shall include controlled access through:
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Personnel change rooms
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Airlocks
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Material transfer hatches
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Emergency exits
Personnel shall follow gowning procedures according to area classification.
15.0 DOCUMENTATION AND QUALIFICATION
The facility shall undergo qualification as per validation requirements:
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Design Qualification (DQ)
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Installation Qualification (IQ)
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Operational Qualification (OQ)
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Performance Qualification (PQ)
All qualification activities shall be documented and approved by Quality Assurance.
16.0 APPROVAL
| Prepared By | Checked By | Reviewed By | Approved By |
|---|---|---|---|
| User Department | Engineering | QA | QA Head |
Signature: __________
Date: __________
FACILITY URS PROTOCOL TEMPLATE CONTENTS
| Category | S. No. | Particulars | User’s Requirement / Specification / Acceptance Criteria |
|---|---|---|---|
| Room Description | 1 | Project | |
| 2 | Room Number | ||
| 3 | Room Location | ||
| 4 | Name / Purpose of the Room | ||
| 5 | Dimension (m) (L × W × H) | ||
| 6 | Area (m²) | ||
| 7 | Volume (m³) | ||
| 8 | Manpower Occupancy (Nos.) | ||
| Finishes and MOC | 9 | MOC of Wall (Panel / Brick) | |
| 10 | MOC of Flooring | ||
| 11 | Epoxy Coating | ||
| 12 | Corners & Joints Finish | ||
| Tiles to Tiles | |||
| Floor to Wall | |||
| Wall to Wall | |||
| Ceiling to Wall | |||
| 13 | Wall Treatment / Painting | ||
| 14 | MOC of Ceiling | ||
| 15 | Walkable / Non-Walkable Ceiling | ||
| 16 | Cracks & Crevices | ||
| On Wall | |||
| On Ceiling | |||
| On Floor | |||
| 17 | Door Details | ||
| Doors – MOC | |||
| Door Dimension (mm) | |||
| Opening Side | |||
| Interlock System | |||
| Flush with Wall | |||
| 18 | View Panel Details | ||
| Number of View Panels | |||
| Dimension | |||
| Inert Gas Filled | |||
| Flush with Wall | |||
| 19 | Drain Points (Type) | ||
| 20 | Sinks | ||
| Electrical | 21 | Power Outlets (3 Phase / 1 Phase) | |
| UPS / Auto Trip Provision | |||
| 22 | Lighting Level (Lux) | ||
| 23 | Tube Lights / Lamps | ||
| Number | |||
| Size (mm) | |||
| Flame Proof | |||
| Flush with Ceiling | |||
| 24 | Sodium Vapour Lamp |
| Category | S. No. | Particulars | User’s Requirement / Specification / Acceptance Criteria |
|---|---|---|---|
| Communication | 25 | Telephone | |
| 26 | Data Link / Network Cable | ||
| 27 | Digital / Analog Clock | ||
| 28 | Public Address System (Speakers) | ||
| Safety | 29 | Alarm System | |
| 30 | Fire Extinguishers | ||
| 31 | Noise & Vibrations Control | ||
| 32 | Smoke Detector | ||
| 33 | Manual Call Point | ||
| Utilities | 34 | Potable Water Supply | |
| 35 | Purified Water Supply | ||
| 36 | Water for Injection Supply | ||
| 37 | Chilled Water Supply | ||
| 38 | Boiler Steam Supply / Pure Steam Supply | ||
| 39 | Compressed Air Supply | ||
| 40 | Nitrogen Gas Supply | ||
| 41 | Vacuum Supply | ||
| 42 | Exhaust / Dust Extraction | ||
| 43 | Steam Condensate / Trap | ||
| Environment | 44 | Standard Followed (GMP / ISO / WHO etc.) | |
| 45 | Class of Room | ||
| 46 | Temperature | ||
| 47 | Relative Humidity | ||
| Air Supply (HVAC) | 48 | Air Changes Per Hour (ACPH) | |
| 49 | Forced / Natural Ventilation | ||
| 50 | Pressure Gradient (Pascal) | ||
| 51 | Pressure Difference (Pascal) w.r.t | ||
| a. Corridor | |||
| b. Adjacent Area | |||
| c. Wash Area | |||
| d. Change Room | |||
| 52 | Filtration System | ||
| Pre Filters (10µ) – TFA | |||
| Micro Vee Filter (3µ) | |||
| HEPA Filter | |||
| HEPA Size | |||
| Type of System | |||
| Recirculation (%) | |||
| Air Flow Pattern | |||
| 53 | Supply Air Cutouts (Number / Size) | ||
| 54 | Return Air Cutouts (Number / Size) | ||
| Low Rise / Ceiling Mounted |
| Category | S. No. | Particulars | User’s Requirement / Specification / Acceptance Criteria |
|---|---|---|---|
| Access | 55 | Man Entry Through | |
| 56 | Material Entry Through | ||
| 57 | Emergency Exit | ||
| 58 | Clothing Requirement | ||
| Equipment | 59 | Equipment to be Installed | |
| Furniture & Miscellaneous | 60 | Details (If Any) |